Customer Service Representative- Sysco Raleigh
Company Name:
Sysco
:
Overview:
At Sysco we understand that building a great company is just like creating a great product - you must have all the right ingredients. For us, those ingredients are the cultures, backgrounds, ideas, and experiences. Sysco has relationships with approximately 400,000 customers and remains committed to helping our customers succeed in the foodservice industry as they satisfy their consumer's appetites.
At Sysco Raleigh we understand that building a great company is just like creating a great product - you must have all the right ingredients. For us, those ingredients are the cultures, backgrounds, ideas, and experiences behind our diverse workforce that embodies Sysco. Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from the home.
Hours for this position are: Sunday (12:30-5:30 p.m.); Monday-Thursday (8:30-5:30 p.m.)
Responsibilities:
This position is responsible for promoting the company's products, services and for building relationships with new and existing accounts. The primary focus of this role is to help Sysco customers succeed while achieving sales and profit goals established by the company.
This position will also require non-traditional hours which may include evening, weekends, and/or holidays, in order to successfully meet customer needs.
An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties:
Assists customers via telephone with orders, questions, concerns, etc.
Maintains and answers all email communication
Keys in orders, credit information, etc.
Verifies all electronic transmissions
Assists Account Excustive with customer needs
May be assigned additional clerical duties as needed
Qualifications:
Basic Requirements:
10-Key Touch
Previous CRT experience
Must be able to work in a fast paced environment and meet all scheduled deadlines
Preferred Requirements:
Previous Customer Service experience
Previous Sysco product knowledge
Bilingual-English/Spanish or English/Mandarin and Cantonese a plus
Competencies:
To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies:
Building Trust
Building Customer Loyalty
Follow-up
Sales Ability / Persuasiveness
Managing Work
Adaptability
Communication
Additional Information:
Sysco is committed to providing comprehensive retirement and benefits programs, a stock purchase plan, product purchase discounts and much more!
Applicants must be currently authorized to work in the U.S. on a full-time basis without future employment sponsorship.
Sysco is a Tobacco Free Facility!
Sysco is an Equal Opportunity Employer!
EEO/AA-M/F/disability/protected veteran status/Genetic Data
All hiring decisions will be made at the sole discretion of Sysco Raleigh.
Options:
Apply for this job online
Refer a friend to this jobEstimated Salary: $20 to $28 per hour based on qualifications.
Sysco
:
Overview:
At Sysco we understand that building a great company is just like creating a great product - you must have all the right ingredients. For us, those ingredients are the cultures, backgrounds, ideas, and experiences. Sysco has relationships with approximately 400,000 customers and remains committed to helping our customers succeed in the foodservice industry as they satisfy their consumer's appetites.
At Sysco Raleigh we understand that building a great company is just like creating a great product - you must have all the right ingredients. For us, those ingredients are the cultures, backgrounds, ideas, and experiences behind our diverse workforce that embodies Sysco. Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from the home.
Hours for this position are: Sunday (12:30-5:30 p.m.); Monday-Thursday (8:30-5:30 p.m.)
Responsibilities:
This position is responsible for promoting the company's products, services and for building relationships with new and existing accounts. The primary focus of this role is to help Sysco customers succeed while achieving sales and profit goals established by the company.
This position will also require non-traditional hours which may include evening, weekends, and/or holidays, in order to successfully meet customer needs.
An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Duties:
Assists customers via telephone with orders, questions, concerns, etc.
Maintains and answers all email communication
Keys in orders, credit information, etc.
Verifies all electronic transmissions
Assists Account Excustive with customer needs
May be assigned additional clerical duties as needed
Qualifications:
Basic Requirements:
10-Key Touch
Previous CRT experience
Must be able to work in a fast paced environment and meet all scheduled deadlines
Preferred Requirements:
Previous Customer Service experience
Previous Sysco product knowledge
Bilingual-English/Spanish or English/Mandarin and Cantonese a plus
Competencies:
To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies:
Building Trust
Building Customer Loyalty
Follow-up
Sales Ability / Persuasiveness
Managing Work
Adaptability
Communication
Additional Information:
Sysco is committed to providing comprehensive retirement and benefits programs, a stock purchase plan, product purchase discounts and much more!
Applicants must be currently authorized to work in the U.S. on a full-time basis without future employment sponsorship.
Sysco is a Tobacco Free Facility!
Sysco is an Equal Opportunity Employer!
EEO/AA-M/F/disability/protected veteran status/Genetic Data
All hiring decisions will be made at the sole discretion of Sysco Raleigh.
Options:
Apply for this job online
Refer a friend to this jobEstimated Salary: $20 to $28 per hour based on qualifications.
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